General Questions

We specialise in delicious cookies and baked goods , premium chocolates, authentic kunafas, and high-quality pistachio-based treats.

Yes! We use only the finest and freshest ingredients to ensure top-quality taste and texture in every bite.

We are an online bakery, so you can conveniently order through our store, and we will deliver to your location.

Orders & Delivery

You can place an order directly through our website by selecting your favourite treats and proceeding to check out
On the checkout page, a calendar shows all the available dates.

Orders are usually delivered within 2-3 working days from dispatch via Royal Mail.

Yes! We offer free delivery on all orders over £30.

Payment & Refunds

We accept major credit/debit cards, PayPal, and other secure online payment options.

Orders can be modified or canceled 24hrs after the order has been placed. After that, we begin processing and cannot make changes.

Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us, and we’ll be happy to assist.

Special Requests & Customisation

Yes! We accept custom and bulk orders for special occasions such as birthdays, weddings, and corporate events. Contact us for details.

Other Inquiries

To keep your baked goods fresh, store them in an airtight container at room temperature for 1 week or freezer for 1 month.

If you have any questions, concerns, or complaints regarding your order, please don’t hesitate to get in touch.
You can email us at: Orders@Jadorebakery.uk

We will do our best to respond